Get in touch
Talk to us
Last updated May 7, 2026
We're a small team — emails get answered, Discord pings get answered, and we'd rather hear from you than not. Pick whichever channel fits the question.
Email support
Best for setup help, billing questions, or anything account-specific. Usually replies within one business day.
support@2moon.ai →
Discord community
Best for general questions, strategy chat, and connecting with other 2MOON traders. Active during US market hours.
Join Discord →
Start a free trial
Want to evaluate before talking? Sign up for the 21-day free trial — no charge until day 22, cancel anytime from your account.
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Press & partnerships
For media inquiries, integration partnerships, or anything that doesn't fit the channels above, email support@2moon.ai with "Press" or "Partnerships" in the subject line and we'll route it appropriately.
Already a customer?
For fastest support on an account-specific issue, email support@2moon.ai from the address on your 2MOON account and include:
- A one-line description of the issue
- The approximate time the issue happened (if it's about a specific trade)
- Whether you're in DEMO or live mode
That gets us into your situation in seconds instead of minutes.
Existing accounts
If you already have a 2MOON account, you can finish setup or jump back into your profile.