Mobile Privacy Policy

Thank you for choosing to use our app. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect only the information necessary to provide and improve our service:

• Email address — used for login, account communication, and service updates.
• Password — used for secure authentication.
• Broker account number — required to deliver the core functionality of the app.
• Usage data — such as feature usage and device type, to improve performance and user experience.

We do not collect sensitive personal information such as health, financial details (beyond the broker number), or contact lists.

2. How We Use Your Information

We use the data we collect to:

• Operate and maintain the app.
• Provide account access and security.
• Integrate with your broker account for core service features.
• Improve app functionality and user experience through analytics.
• Communicate with you about the service, including updates, relevant news, and special offers.
• Respond to user inquiries and provide support.

We do not use your data for third-party advertising or unrelated marketing purposes. If we wish to use your data for anything beyond what’s listed, we will first request your explicit consent.

3. Data Sharing

We do not sell your personal data. We do not share it with third parties unless:

• Required by law.
• Necessary to enforce our terms or protect user safety.
• You have given us explicit permission.

All data processing is performed in accordance with applicable privacy regulations.

4. Data Retention and Deletion

We retain your personal data only as long as your account is active. When you delete your account or leave the service, we permanently delete your personal data from our systems, including email, password, and broker account number.

5. Data Security

We implement industry-standard safeguards, including:

• Encryption of stored and transmitted data.
• Secure authentication protocols.
• Access controls and monitoring.

While we strive to protect your personal data, no system can guarantee 100% security.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you.
• Correct or update your data.
• Request deletion of your account and associated data.
• Opt out of non-essential communications.

To exercise these rights, contact us at support@2moon.ai.

7. Children’s Privacy

Our app is not intended for children under 13, and we do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in the app or legal requirements. We will notify you of significant changes via email or through the app.

9. Contact Us

For questions or requests related to this Privacy Policy, please contact support@2moon.ai.